ERAGHI, G. F.; ATHARINEJAD, S. E. Y. A New Approach Based on Total Quality Management (TQM) for Improving Academic Libraries Quality Service. International Journal of Natural and Engineering Sciences, [S. l.], v. 6, n. 2, p. 33–38, 2019. Disponível em: https://ijnes.org/index.php/ijnes/article/view/203. Acesso em: 16 dec. 2024.